Privacy Policy

At Discover Canada, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third parties.

1.1 Information You Provide to Us

We may collect the following types of information when you interact with our website:

• Contact Information: Name, email address, postal address, phone number, and other contact details you provide when filling out forms or contacting us.
• Account Information: Username, password, and account preferences if you create an account on our website.
• Communication Information: Information you share when communicating with us, including customer service inquiries, feedback, and reviews.
• Subscription Information: If you subscribe to our newsletter, we collect your email address and subscription preferences.
• Survey Information: Responses to optional surveys or other research tools we may use to improve our services.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device Information: Information about your device, such as your IP address, browser type, operating system, and device identifiers.
• Usage Information: Information about how you use our website, including pages visited, time spent on pages, links clicked, and actions taken.
• Location Information: General location information based on your IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. See our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process and fulfill your requests, bookings, or transactions
• Communicate with you about our services, promotions, and events
• Send you newsletters and marketing communications if you've subscribed
• Respond to your inquiries, comments, or feedback
• Monitor and analyze usage patterns, trends, and user activity on our website
• Detect, prevent, and address technical issues, fraud, or other illegal activities
• Comply with legal obligations and enforce our terms and policies
• Personalize your experience on our website

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, and customer service.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

4.1 Access and Update

You can access and update certain information through your account settings or by contacting us directly.

4.2 Data Portability

You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

4.3 Deletion

You may request deletion of your personal information, subject to certain exceptions.

4.4 Object or Restrict

You may object to or request restriction of the processing of your personal information.

4.5 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in these communications or by contacting us.

4.6 Cookies

You can manage your cookie preferences through our cookie consent banner or your browser settings. See our Cookie Policy for more information.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

Discover Canada
250 Yonge Street, Suite 2200
Toronto, ON M5B 2L7
Canada
[email protected]
+1 (416) 555-1234